DELIVERY

UK DELIVERY

Standard Delivery – £4.99

Ordered placed between Monday to Friday will be delivered 3-5 working days after the order has taken place. Orders placed on Friday, Saturday or Sunday will be dispatched the following Monday and will be delivered within 3-5 working days.

Please ensure that someone is available to sign for the delivery, as items will not be delivered unless signed for.

The above time frames exclude weekends and all public holidays. We are not responsible for any delays in the postal service, which we do not have any control over.

Please don’t hesitate to contact us if you need your items to be sent out sooner – we will do everything in our power to accommodate you.

INTERNATIONAL DELIVERY

All items will be dispatched from the UK, and as such, international delivery costs may be higher.

International deliveries may take up to 3 weeks to arrive, however this can take longer due to potential delays in customs. They may be subject to import VAT or customs duty. These charges are calculated by the border force of the country of destination.

Please note, we are not liable for these extra charges as they are the responsibility of the customer.

International shipping rates are divided into different zones that are separated as follows:

Europe

  • Albania
  • Austria (EU)
  • Belgium (EU)
  • Bosnia-Herzegovina
  • Bulgaria (EU)
  • Croatia (EU),
  • Cyprus (EU)
  • Czech Republic (EU)
  • Denmark (EU)
  • Finland (EU)
  • France (EU)
  • Germany (EU)
  • Gibraltar
  • Greece (EU)
  • Greenland
  • Hungary (EU)
  • Iceland
  • Irish Republic (EU)
  • Italy (EU)
  • Kazakhstan
  • Lithuania (EU)
  • Luxembourg (EU)
  • Madeira
  • Malta (EU)
  • Moldova
  • Monaco
  • Netherlands (EU)
  • Norway
  • Poland (EU)
  • Portugal (EU)
  • Romania (EU),
  • Russia
  • Serbia
  • Slovak Republic (EU)
  • Slovenia (EU)
  • Spain (EU)
  • Sweden (EU)
  • Switzerland
  • Turkey
  • Turkmenistan
  • Ukraine
  • Uzbekistan
  • Vatican City State

Zone 1

  • Aruba
  • Bahrain
  • Bangladesh
  • Brazil
  • Brunei
  • Canada
  • Cayman Islands
  • Central African Republic
  • Egypt
  • Hong Kong
  • India
  • Indonesia
  • Iraq
  • Japan
  • Jordan
  • Kenya
  • Kuwait
  • Lebanon
  • Libya
  • Madagascar
  • Malaysia
  • Maldives
  • Mauritius
  • Mexico
  • Morocco
  • Oman
  • Pakistan
  • China
  • Phillipines
  • Qatar
  • Saudi Arabia
  • Seychelles
  • South Africa
  • Sri Lanka
  • Tanzania
  • Thailand
  • Tunisia
  • Uganda
  • United Arab Emirates
  • United States of America
  • Venezuela
  • Vietnam
  • Yemen

Zone 2

  • French Polynesia
  • New Zealand
  • Singapore

Please note, in any case an international orders exceeds 2kg, we may contact you for further shipping fees.

Important Information

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Our delivery times include a 24 hour period where your items will be processed by our warehouse. Please note this can take longer during certain periods, when it may take up to 72 hours for shipments to be dispatched. Please note we do not refund shipping costs when items are returned.

Failed Delivery Attempts

Any parcels that are unable to be delivered will be sent back to Salayfa. In such an event, Salayfa will refund the customer for the order contents minus the initial shipping fee. If you still wish to receive the goods from your initial failed order; a new order will need to be placed.

We will not accept responsibility for items being delivered to the incorrect location due to insufficient/incorrect address information being provided.